Managing Director, Personal Banking; NatWest
Jane is currently employed by Royal Bank of Scotland and is a member of the Personal and Business Banking Executive Committee, holding the post of Managing Director, Personal Banking. Jane has leadership responsibility for 12,000 colleagues, serving 10 million Personal Customers across NatWest, Royal Bank of Scotland and Ulster Bank Northern Ireland. In her role as MD Personal Banking, Jane has responsibility for all customer channels including Branches, Telephony, Webchat and Messaging, ensuring a consistently outstanding service for customers however they choose to Bank. Jane is passionate about Banking and the role it plays in economic stability and growth globally, and on society. She is also passionate about sport, and enjoys being a season ticket holder at Manchester City FC, cricket and generally all sports.